Friday, July 22, 2011

Hyatt -- 'It was the manager's fault'

Some guy named Farley says, "Hyatt is sorry."

CHICAGO (Reuters) - Hyatt hotels apologized Friday for an incident in which heat lamps were turned on above workers on strike at a Chicago hotel, when the heat index was already 90 degrees.
Hyatt said that the decision to turn on the heaters was made by a manager. "It was clearly a decision that was not in line with our values or with our corporate policies," the statement said. Hyatt said this was an "isolated incident" and would not be repeated.
The manager responsible for the decision was scheduled to retire, and Friday was to be his last day, said Farley Kern, vice president of corporate communications, in a e-mail. "If that hadn't been the case, we would have taken corrective action matching the seriousness of the conduct," Kern wrote. 

Kern also thanked the scabs:
"We appreciate the effort made by most of the associates of the hotel to cross the picket line and report to work..."
Hey, chuck you Farley. Now how about Hyatt's treatment of the mostly-immigrant and women hotel housekeeping workers who are super-exploited and working without a contract? Retiring manager's fault?

In related news, Rupert Murdoch and his son James have apologized for their company's criminal behavior around the world, but accepted no responsibility. They blamed it all on "people we trusted who let us down."

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